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Buyer protection, returns, selling, and FAQs — the same rules that protect every order.
Guides
Everything you need before you buy or list.
Frequently asked questions
Bidding, Best Offer, escrow, and payouts.
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Buyer protection
30-day window. Funds stay in escrow until the case is closed. Open Resolution Center to file.
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Selling guide
List, ship, print labels, and request payouts.
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Returns policy
Sellers have 3 days to respond before a case escalates.
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